ORDERS AND SHIPPING
Our products are delivered in cool, well-knit packages and boxes to protect your consignment.
In response to COVID-19 our delivery partners are offering no-contact delivery in your area. Drivers may ask for verbal confirmation of receipt from a safe distance to satisfy the signature requirement.
We share a deep concern for the safety of your product. For this reason, all shipments sent by Fata Morgana are handled by UPS or DPD.
Shipping fees and returns
We provide free worldwide shipping. To return your product, you should mail your product to:firstname.lastname@example.org.You will be responsible for paying for your own shipping costs for returning your item.
International delivery times are approximate and depending on the destination country. Shipping to Europe please expect 2-6 working days. Shipping outside of EU please expect 3-9 working days. We process and send orders during our main service hours. Monday to Friday, from 9:00 am till 6:00 pm CET (with exception of Hungarian public holidays). The merchandise will be ready for dispatch in 5 business days after the receipt of payment, at the latest. Please note that local import duties may be payable on receipt.
For more information email us: email@example.com