ORDERS AND SHIPPING

Shipping
Our products are delivered in cool, well-knit packages and boxes to protect your
consignment.
In response to COVID-19 our delivery partners are offering no-contact delivery in
your area. Drivers may ask for verbal confirmation of receipt from a safe distance
to satisfy the signature requirement.
We share a deep concern for the safety of your product. For this reason, all
shipments sent by Fata Morgana are handled by UPS or DPD.
Shipping fees and returns
We provide free worldwide shipping. To return your product, you should mail your
product to:commercial@fataorganafashion.hu.You will be responsible for paying for
your own shipping costs for returning your item.
Shipping methods
International delivery times are approximate and depending on the destination
country. Shipping to Europe please expect 2-6 working days. Shipping outside of EU
please expect 3-9 working days. We process and send orders during our main service
hours. Monday to Friday, from 9:00 am till 6:00 pm CET (with exception of Hungarian
public holidays). The merchandise will be ready for dispatch in 5 business days
after the receipt of payment, at the latest. Please note that local import duties
may be payable on receipt.
For more information email us: commercial@fatamorganafashion.hu